It was inspiring to see Murad Al-Katib, CEO of AGT Food, named Ernst & Young’s 2017 World Entrepreneur of the Year. Al-Katib, a master of supply-chain innovation, was recognized not only for building one of the world’s largest vertically integrated agricultural supply chains, but also for his heroic humanitarian efforts to feed Syrian refugees.

Al-Katib’s story is particularly compelling because after 17 acquisitions, the majority of the original management teams still work with him – even after selling 100 percent of their businesses to AGT. He is the perfect example of a CEO who understands how to build a business by effectively communicating his purpose to employees, vendors and customers. The benefit? His employees are committed to him and excited to work by his side.

No matter how innovative or altruistic your product or service, without a team who believes in your offering, you are bound for disappointment. Yet, we still make mistakes.

Recently, one of my senior employees handed in her resignation, and I missed the warning signs. My organization’s culture is based on showing up for each other, and in hindsight, she kept her distance. Although her competencies were outstanding, in the end, her heart wasn’t in it.

How can you avoid these kinds of painful and often costly mistakes? Spend the next five minutes to evaluate whether the people who surround you share these five traits.

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